Job Details

Unisys Hiring Freshers As Associate For Any Degree Graduates Bengaluru Jobs

Unisys Hiring Freshers As Associate For Any Degree Graduates Bengaluru Jobs

  • Bangalore Jobs
  • 2020-03-19 22:56:20
Fulltime

Discription

Official Website: visit www.unisys.com.

Company Name: Unisys India Pvt. Ltd.

Exp Needed: 0 – 1 years

CTC: ₹ 2,75,000 – 3,25,000 P.A.

Work Location: Bengaluru( Sarjapur )

Position Overview:

  1. Responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system.
  2. Primary interface for internal/ external clients, service delivery units to provide on-time accurate services to the Service Provider.

Job Responsibilities:

  • Performing initial customer interface and service request information.
  • The executive is responsible for ensuring that all dispatched service requests are complete with all the information necessary as they are routed to a qualified technician for service delivery within the defined Timeliness.
  • Provides telephone (Inbound and Outbound) service to our customers to address real-time Queries/Issues. Registering and validating their service requests.
  • Executive acts as the interface between our customers and our Customer Engineers at client location.
  • Works independently or cooperatively as a member of a team under the direction of a team leader or manager.
  • Monitor and address alerts and escalations via Phone and Email.

Skills, Experience & Qualifications:

Experience required: Freshers